Press Zero: How to get great customer service without losing it

customer service agent

Get what you want from customer service agents without succumbing to dehydration or eating your phone. Follow my tips and you’ll end the call victorious.

Sometimes you have to take that $hit job. Sorry.

silver spoons

I share my 12 worst jobs to prove that paying the bills can trump pride.

Hangin’ Up: Is it time to cut your landline?

landline phones

Want to save money? Lose the landline! I share the math and show you the savings.

Target vs. Walmart: Where’s the best deal?

target walmart

Here’s how to decide if you’re on team red (Target) or team blue (Walmart).

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The National Post turned me into a cartoon. I kinda like it.

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