Comments on: Telus Long Distance Access Fee – Yours for $2.95 a Month!

By: Doug

Doug — Wed, 24 Nov 2010 21:13:49 +0000

I was one of two people that agreed to be interviewed by Lea Williams Daugherty on consumer watch on C.F.C.N.
That fee is just to grab money from everyone.
the notice of this fee was printed on the back of the phone bill.

multiply that fee by how many millions of telephones in Alberta?
I canceled my business with them and it took 3 months to to collect an over payment I had made to them. I had enuf of their crap and went with Shaw. I’d advise anyone to get this leach fee off their bill even if you can afford it.and if you did the math loose their service entirely.

thanks for reading.

By: sybil

sybil — Tue, 10 Mar 2009 23:09:44 +0000

how come telus gets away with charging fees to have access to long distance which we pay already , and since i have not signed a contract with them they charge me more then i was suppose to pay. i asked them to cancel my services and they told me i have to pay for a full year ,even if i had no contract, how can they hold us to a contract that i did not sign, this is robbery,

By: Kerry

Kerry — Tue, 13 Jan 2009 19:25:22 +0000

@John I did get the refund, only after calling and complaining AFTER the CRTC ruling. Before the CRTC ruling I got Telus to opt me out of the fee, and was forced to place “Call Guardian” on my line (with a $10 fee to remove Call Guardian).

Since I use long distance phone cards, I have no interest in removing Call Guardian. More recently the CRTC ruled I could get the Call Guardian fee waived. The whole ordeal just instills my desire to eventually remove Telus from my life. I live in a rural area, so for now I’m waiting for options to present themselves.

Here’s a recent article detailing the CRTC’s decision:

CRTC orders Telus to repay customers long distance fee

By: John Baine

John Baine — Tue, 13 Jan 2009 19:10:47 +0000

Well, did you get the refund from Telus re the long distance admin fee?

John